Information Technology Department
The Information Technology Department provides technical support for all automated court computer systems. This includes user support when technical issues arise with computer equipment in the courtrooms, video conferencing systems and CM-ECF. If you have technical questions relating to any of these areas, contact the department directly at (505) 348-2480 or via an e-mail to web_it [at] nmcourt [dot] fed [dot] us.
If you have questions about the PACER application, contact the PACER Service Center directly at (800) 676-6856 or via an e-mail to pacer [at] psc [dot] uscourts [dot] gov.
If you have general questions about filing documents in CM-ECF (e.g., how to file certain documents, how to obtain an account, or to request a training class for CM-ECF, etc.), contact our CM-ECF Help Desk toll-free at (866) 291-6805 (select phone option #3) or via an e-mail to ecfhelp [at] nmcourt [dot] fed [dot] us.
If you have questions regarding the Pay.gov application used to process credit card payments through CM-ECF, refer to the Online Credit Card Payments manual. This document provides user support information and telephone numbers for credit card payment related questions and issues.